FAQ

What is a waking watch and why is it necessary?

A waking watch is a fire safety system where trained personnel patrol a building 24/7 to detect fires early and assist with evacuation if needed. It's often implemented in buildings with identified fire safety issues until they can be resolved.

​How often do you perform fire alarm checks?

​We perform fire alarm checks weekly to ensure all systems are functioning correctly. We also conduct more comprehensive tests monthly and annually, in line with regulatory requirements and best practices.

​What kind of training do your security personnel receive?

IOur security personnel undergo rigorous training in fire safety, emergency procedures, first aid, and customer service. They're also trained in building-specific protocols and regularly participate in refresher courses to stay up-to-date with the latest safety standards.

What kind of payment

​Can you provide both daytime reception and nighttime security services?

​Yes, we offer comprehensive coverage including daytime reception services and round-the-clock security. Our staff are trained to handle various responsibilities, ensuring a seamless transition between day and night operations.